Hospice Training Specialist

Implementation · Plano, Texas
Department Implementation
Employment Type Full-Time
Minimum Experience Mid-level

Summary


The Hospice Training Specialist will be responsible for helping the Implementation train new customers on KanTime Hospice Software, regulation changes, and overall trends. Day-to-day functions of the Hospice Training Specialist will heavily involve training on the product, answering all questions regarding KanTime Hospice, conducting webinars, and working closely with Sales and Marketing to create hospice-specific content.


Duties & Responsibilities:


  • Train new customers on KanTime Hospice and ensure they are able to Go Live with the software as scheduled
  • Assist prospects and clients with technical questions, and support as needed
  • Serve as the subject matter expert for all things related to hospice
  • Collaborate with the Operations team to understand how KanTime addresses common concerns for its clients, industry updates, etc. and then translate those into benefits for prospects
  • Conduct demos, both in person and through webinars, of KanTime Hospice to prospects of all sizes
  • Coordinate and participate with B2B partners on joint informational sessions, co-sponsored marketing collateral, and webinars
  • Attend state and national home health, hospice, pediatrics, and private duty/home care trade shows to be abreast of current industry trends


Requirements

  • Business Savvy –an understanding of the inner structure and workings of Home Health and/or Hospice Organizations
  • Rich People Skills – an ability to manage people from all segments of the client organization, consistently framing and meeting their delivery expectations. This includes Corporate C-Level Leaders, Sole Proprietors, Department Heads of all divisions as well as line staff members.
  • Time-management, organization and critical thinking skills
  • Aptitude - ability to learn and institute new concepts.
  • De-escalation techniques
  • Ability to travel 20-40% of the year


About KanTime Inc.


KanTime Healthcare Software is the fastest growing post-acute software provider in the nation with over 500,000 patients, 120,000 users, $5.1B in processed claims, and 32M annual visits. We provide cloud-based enterprise software to home health, hospice, pediatric, private duty, and consumer directed services agencies. KanTime helps agencies improve clinical compliance, increase operations efficiency, and achieve financial success. KanTime works seamlessly on any point of care device be it iOS, Android, or Windows based, both online and offline. Additionally, KanTime offers robust business intelligence tools that allows upper level management to drill down into various clinical, financial, and operational KPIs and act accordingly. For more information visit www.kantime.com.

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  • Location
    Plano, Texas
  • Department
    Implementation
  • Employment Type
    Full-Time
  • Minimum Experience
    Mid-level