Finance & Revenue Cycle Management Specialist

Customer Success · Plano, Texas
Department Customer Success
Employment Type Full-Time
Minimum Experience Mid-level

Summary

 

A Finance and RCM specialist is the subject matter expert (SME) for financial transactions flowing within the KanTime solution. This person must demonstrate a strong knowledge of GAAP in a healthcare related setting. They will master KanTime’s finance and revenue transaction workflows which focus on billing, cash posting, budgeting, forecasting, payroll transactions, month-end, and General Ledger reporting. In this role, you will help customers navigate, understand, and implement KanTime. They may also help triage, support, and troubleshoot customer concerns. With KanTime’s “Do It Right The First Time” philosophy, this role will provide and maintain internal workflows to ensure KanTime and its team are following the gold standard, best practice use of the software. Crucial to success, they must demonstrate exceptional leadership skills in customer service and revenue transaction workflows while also proving to be a confident SME to our customers.

 

Duties & Responsibilities

 

  • Support customers (internal and external) in operating KanTime’s RCM and Finance reports and workflows.
  • Demonstrate the use of KanTime to potential prospects.
  • Create and maintain internal tools to ensure KanTime’s Finance and RCM documentation is up to date with the most current best practice guidelines.
  • Provide direction and support for our development team as it relates to the need for improvements or innovative concepts to KanTime.
  • Consulting / Training services to KanTime customers on the related subject
  • Manage customer expectations, contingencies, and support tickets as it relates to Finance & RCM activities.
  • Be the point of escalation for Finance and RCM support help needs.

 

Requirements

 

  • Business Savvy –an understanding of the inner structure and workings of Home Health and/or Hospice Organizations
  • Rich People Skills – an ability to manage people from all segments of the client organization, consistently framing and meeting their delivery expectations. This includes Corporate C-Level Leaders, Sole Proprietors, Department Heads of all divisions as well as line staff members.
  • Time-Management Skills
  • Conflict Resolution Skills
  • GAAP and Finance specific training and experience
  • Billing, payment posting and reconciliation experience
  • Preferred - Healthcare / Home Health / Hospice finance experience

 

About KanTime Inc.


KanTime Healthcare Software is the fastest growing post-acute software provider in the nation with over 500,000 patients, 120,000 users, $5.1B in processed claims, and 32M annual visits. We provide cloud-based enterprise software to home health, hospice, pediatric, private duty, and consumer directed services agencies. KanTime helps agencies improve clinical compliance, increase operations efficiency, and achieve financial success. KanTime works seamlessly on any point of care device be it iOS, Android, or Windows based, both online and offline. Additionally, KanTime offers robust business intelligence tools that allows upper level management to drill down into various clinical, financial, and operational KPIs and act accordingly. For more information visit www.kantime.com.

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  • Location
    Plano, Texas
  • Department
    Customer Success
  • Employment Type
    Full-Time
  • Minimum Experience
    Mid-level